Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

Personal Information

Name
Email address
Phone number
Service address

Usage Data

Website interactions
Device and browser information
IP address

Payment Information

Processed securely through third-party payment providers. CHS does not store full payment details.

2. How We Use Your Information

We use your information to:

Provide and manage services
Process transactions
Communicate updates and support
Improve our platform and offerings
Send promotional communications (with consent)

3. Sharing of Information

We may share your information with:

Neighborhood Operators (to fulfill services)
Payment processors
Marketing and analytics providers

We do not sell your personal data.

4. SMS & Communication Consent

By providing your phone number, you consent to receive service-related communications via SMS or phone. Message and data rates may apply. You may opt out at any time.

5. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure.

6. Your Rights

You may:

Request access to your data
Request corrections
Request deletion (subject to legal obligations)

7. Cookies & Tracking

We use cookies to:

Enhance user experience
Analyze traffic
Support marketing efforts

You can manage cookie preferences through your browser.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18.

10. Updates to This Policy

We may update this policy periodically. Updates will be posted on this page.

11. Contact Us

Cozy Home Services
Email: privacy@czyhomeservices.co